Grille, Cowl Vent, Black Anodized (satin) Finish Aluminum, Incl hardware

1 Star Avg.

The last thing we ever intend to be is rude, but I cannot even really understand/follow this rambling review. Folks, we pride ourselves upon top-notch customer service. And when WE make a mistake, or ship you a sub-standard or damaged product, or ship you the wrong product, anything that's our mistake... We take care of it. That's on us. But mistakes made during the online ordering process, i.e. accidentally ordering the wrong amount, ordering stuff you don't need, ordering stuff that you later on decide you don't want, we do not and cannot bear the burden of return-shipping expenses... Because shipping can be insanely expensive, as this customer unfortunately discovered. It is indeed important to be careful and re-check your order before submitting. And we are always available toll-free if you have any questions prior to submitting. Our return policies are based in good-faith and ethics, and I'm sorry that this transaction went so sideways. If only I could better understand all of the back/forth $15 $9 $85 going on. Rick, NPD